Privacy Policy

This Privacy Policy describes how RHG Consulting Pty Ltd ("we", "our", or "us"), a company registered in Australia, collects, uses, and safeguards information when you use our mobile applications (including Gridlock Tactics) and related corporate web services.

1. Information We Do Not Collect

We strongly believe in privacy by design. Our mobile games and applications do not require user account registration, passwords, social media logins, real names, physical addresses, or phone numbers.

2. Information Processed Locally on Your Device

Our applications store essential gameplay data locally on your device using encrypted/secure local storage (e.g. AsyncStorage / device preferences). This data includes:

• Campaign level progression and star ratings
• In-game currency / coin balances earned through gameplay
• Unlocked cosmetic themes, skins, and wallpapers
• Sound effect (SFX) and background music (BGM) audio preferences

This data never leaves your device and is not transmitted to or stored on our external servers.

3. Third-Party Services & Advertising (Google AdMob)

Our free-to-play mobile applications may display in-game banner, interstitial, or rewarded video advertisements provided by Google AdMob. To serve these ads, Google AdMob and its advertising partners may automatically collect and process certain non-personal device information, such as:

• Device identifiers (such as Apple IDFA or Google Advertising ID / GAID, subject to operating system permissions)
• IP address (used to infer general coarse geographic location at city/country level)
• App performance data, crash diagnostics, and ad interaction metrics

For more details on how Google processes and protects advertising data, please review Google's official privacy documentation:

👉 Google Privacy & Terms
👉 How Google uses information from sites or apps that use our services

4. Apple App Tracking Transparency (ATT) & Consent

On iOS devices (iOS 14.5 and later), our applications strictly adhere to Apple's App Tracking Transparency framework. If tracking permission is requested, users have the explicit right to allow or deny tracking. If you decline permission, non-personalized advertisements will be displayed without accessing your device's IDFA.

5. Children's Privacy (COPPA & Global Standards)

Our mobile applications are designed for general audiences and do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Union). If you believe that an application has inadvertently received data from a child, please contact us immediately at admin@rhgconsulting.com.au and we will take immediate corrective action.

6. Data Security

We implement industry-standard security measures to safeguard all web and application infrastructure. However, no method of electronic transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights & Data Deletion

Because game progress is stored strictly on your local device, you can delete all locally stored game data and preferences at any time simply by uninstalling the application from your device or clearing the app storage in your device settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect technological, operational, or legal changes. Any updates will be posted on this page with an updated revision date.

9. Contact & Data Controller Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

RHG Consulting Pty Ltd
Attention: Privacy & Compliance Officer
Email: admin@rhgconsulting.com.au
Website: https://rhgconsulting.com.au