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Application Support & FAQs

Support center for products engineered by RHG Consulting Pty Ltd.

Direct Technical Support

If you encounter any bugs, display issues, audio glitches, or have feature suggestions for Gridlock Tactics or any RHG Consulting application, our team is ready to assist you.

Contact Support

Email: admin@rhgconsulting.com.au

Operating Hours: Monday – Friday (9:00 AM – 5:00 PM AEST)

Estimated Response Time: Within 24 hours

Frequently Asked Questions (FAQs)

Q: How do I save or backup my game progress?

In Gridlock Tactics, your level campaign progress, coin balances, and unlocked themes are automatically saved directly on your local device. To preserve your progress, ensure you do not clear the application cache/data unless you intend to reset your progress.

Q: How does the sliding bomb mechanic work?

When a player uses a bomb power-up, the bomb slides in the chosen direction across open grid tiles until it impacts an obstacle, enemy piece, or the edge of the board. Upon impact, it detonates in an area-of-effect blast, clearing adjacent hazards and inflicting damage.

Q: Can I play Gridlock Tactics offline?

Yes! Both the single-player campaign mode and the 2-player local pass & play mode are fully playable without an active internet connection. An internet connection is only needed if you wish to view optional rewarded video ads to gain bonus coins.

Q: How do I report a gameplay bug?

Please email us at admin@rhgconsulting.com.au with:

  • Your device model (e.g. iPhone 15 Pro, Samsung Galaxy S23)
  • Operating system version (e.g. iOS 17.5 or Android 14)
  • A brief description of what occurred and steps to reproduce the issue

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Website: https://rhgconsulting.com.au
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